• Ph.D. (2016) in Industrial Relations from Motilal Nehru National Institute of Technology (MNNIT), Allahabad.
• NET & JRF (2010) in Labor Welfare/Personnel Management/Industrial Relations/Labour & Social Welfare/Human Resource Management from University Grants Commission (UGC), New Delhi.

Certificate Courses

• Certificate on Qualitative Research Methods: Conversational Interviewing from Massachusetts Institute of Technology (MITx), Cambridge, MA, USA, April 27, 2020.
• Certificate on Design Thinking for Beginners: Develop Innovative Ideas from Udemy Academy, June 11, 2020.
• Certificate on HR Analytics from National Human Resource Development Network (NHRDN), June 26, 2020.

Academic Awards, Achievements, and Recognition (Selective)

• Received Letter of Appreciation from Dr. Otojit Kshetrimayum, Fellow at V. V. Giri National Labour Institute (VVGNLI), Government of India, for delivering an ‘enlightening and engaging lecture’ on “Design Thinking” to senior officers from the Directorate General of Mines Safety, Ministry of Labour and Employment, during the Capacity Building Program on Soft Skills at VVGNLI, on February 23, 2024.
• Received Certificate and Memento for Vocational Award (Session 2021–22) conferred by Rotary Allahabad South on October 31, 2021, for meritorious services and valuable contributions in the field of HR & OB.
• Best Paper Award for paper presented at the 10th National HR Conference, organized by XLRI, Jamshedpur, in association with Tata Steel, held online on February 20–21, 2021.
• Letter of Appreciation (dated October 5, 2020) from Dr. J. Khaja Sheriff, Professor and Head, Department of Management Studies (DoMS), for “Excellent Presentation and Delivery” as a Resource Person in the 3-Day International FDP on Academic Writing in Quality Journals, organized by DoMS, University of Madras, Chennai, held online from September 29 to October 1, 2020.
• Letter of Appreciation (No. DOMS/InternationalWorkshop/2020/ dated August 21, 2020) from Dr. J. Khaja Sheriff, Professor and Head, DoMS, for “Overwhelming Response from Participants and Excellent Presentation” as a Resource Person in the International FDP on Academic Writing in Quality Journals, organized by DoMS, University of Madras, Chennai, held online on August 18–19, 2020.
• Received Appreciation from Session Chairs — Prof. Gary Stockport and Prof. Rahul Singh — for a case study presented at the International Conference on Management Cases (ICMC), organized by BIMTECH, Greater Noida, Uttar Pradesh, from December 5–6, 2019.
• Letter of Appreciation from McGraw Hill Publishers for providing insightful comments during the review of the book “Essentials of Management” by Koontz, October 2018.
• Received Memento from Session Chair as a token of appreciation for a paper presented at the 4th Biennial Indian Academy of Management (IAM) Conference, organized in association with Indian Institute of Management Lucknow (IIM-L), held at IIM-L Noida Campus, from December 11–13, 2015.
• Best Paper of the Session Award for a paper presented at the International Conference on Management & Humanities, organized by International Economics Development and Research Center (IEDRC), held at Dubai, UAE, on April 4–5, 2014.

Teaching Interest/s:

• Human Resource Management
• International Human Resource Management
• Organizational Change and Development
• Business Negotiations
• Cross Cultural Communication

Research Interest/s:

• Employability
• Employee Experience
• Design Thinking
• Innovative HR Practices
• Higher Education
• Industrial Relations
• Gig Workers

Work Experience:

• Assistant Professor - HR/OB/BC, Indian Institute of Foreign Trade (IIFT), New Delhi.
• Assistant Professor - HR/OB, LM Thapar School of Management, Thapar Institute of Engineering and Technology (Formerly Thapar University), Patiala.
• Assistant Professor, Department of HR & OB, School of Business (SoB), University of Petroleum and Energy Studies (UPES), Dehradun.
• Branch Service Partner, Yes Bank Ltd., Bandra (W) Branch, Mumbai.

Online Teaching:

• MOOCS, SWAYAM linked NPTEL Online Certification Programme of MHRD, Govt. of India, Course on Business Negotiations January - May, 2024. Learners Enrolled: 3324, Link
• MOOCS, SWAYAM linked NPTEL Online Certification Programme of MHRD, Govt. of India, Course on Business Negotiations July - December, 2024. Link
• MOOCS, SWAYAM linked NPTEL Online Certification Programme of MHRD, Govt. of India, Course on Business Negotiations Jan - Jun, 2025. Learners Enrolled: 2127, Link

Visiting Assignment Undertaken:

• Taught a course on ‘Organizational Change and Development’ to MBA students at Thapar Institute of Engineering and Technology (Formerly Thapar University), Patiala, Punjab, during Fall Semester (Jul-Dec), 2018.

PhD Supervision & Guidance:

• PhD Supervisor of Miss Arushi Grover, Doctoral student in the HR area, IIFT, New Delhi since November 22, 2019.
• PhD Supervisor of Ms Abhinanda Bhattacharya, Doctoral student in the HR area, IIFT, New Delhi since May 10, 2021.
• PhD Supervisor of Miss Arushi Bathla, Doctoral student in the HR area, IIFT, New Delhi since April 8, 2022.

International Position:

• Elected National Representative for India for the European Academy of Management (EURAM), Session 2020-23.

International Visits/Assignments:

• Europe: France; Spain; Portugal; Iceland; Ireland
• Asia: Malaysia; Singapore; United Arab Emirates; Thailand; Vietnam; Turkey

Papers Published in Journals:

• Chawla, G., Gupta, A., Singh, R. P., Bathla, A. (n.d.). Setting Quality Standards for Management Education: Lessons from Internationalization in Indian Business Schools. International Journal of Quality & Reliability Management. Accepted for Publication on 19th June, 2025. (ISSN: 0265-671X, eISSN: 1758-6682).
• Grover, A., Chawla, G. (2025, April-June). The role of employee experience and its impact on job satisfaction – An empirical study of the Indian IT Industry. JIMS8M-The Journal of Indian Management & Strategy. Accepted for Publication on 2nd Apr, 2025. (ISSN: 0973-9335, eISSN: 0973-9343).
• Bathla, A., Chawla, G., Gupta, A., Mahrane, H. (2025, April 17). Beyond the Boardroom: Design Thinking and Leadership for Value Creation in Business Ecosystem. Cogent Business & Management. 12(1). Taylor and Francis. DOI: Link
• Grover, A., Chawla, G. (2025, Apr 16). Role of Employee Experience and its Impact on Job Satisfaction: A Proposed Theoretical Model. NMIMS Management Review. 33(2), Sage. DOI: Link
• Bathla, A., Chawla, G., Gupta, A. (2025, January). Design Thinking in Education: Reviewing the Past for Setting Future Research. Journal of the Knowledge Economy. DOI: Link
• Bathla, A., Chawla, G., Gupta, A. (2025). Benchmarking Design Thinking as a tool for Education: A Systematic Review and Future Research Agenda. Benchmarking: An International Journal, 32(3), pp. 965-991. DOI: Link
• Bathla, A., Chawla, G., Mahrane, H., Dabic, M. (2024, June). Exploring the Dynamics of Design Thinking in Management Education and Training: A Critical Review, Taxonomic Analysis, and Practical Implications. European Journal of Innovation Management, 27(9), pp. 337-359. DOI: Link
• Bathla, A., Chawla, G., Bharara, V., Shokeen, S. (October, 2023). Design Thinking and Virtual Management Training: A Systematic Literature Review. IITM Journal of Business Studies, pp. 74-85. Link
• Chawla, G., Jindal, S., Kansal, H. M., Nemani, S. V., Priya, P., Shah, N. D. (2023, June). Achieving Sustainable Competitive Advantage through Service Providers at the Urban Company: A Resource-Based View Perspective. Labour & Development, 30(1), pp. 102-121. Link
• Grover, A., Chawla, G. (December, 2022). Antecedents of Employee Experience: A Systematic Review of Literature. Management Dynamics, 22(2), pp. 90-100. Link
• Rai, A., Chawla, G. (November, 2022). Exploring Differential Relationship of Job Resources with Work and Organizational Engagement. Journal of Public Affairs, 22(4): e2596. DOI: Link
• Chawla, G., Tanya, S., Aggarwal, A., Jain, P., Barwa, P. A., Pilli, A. (December, 2021). Performance Appraisal at Microsoft Corporation: When Employees Don’t Want to be Ranked. Case Folio-The IUP Journal of Management Case Studies, Vol.21, No.4, pp. 2551-2555.
• Rai, A., Chawla, G. (2021, March 19). Exploring the Interrelationship among Job Resources, Job Demands, Work and Organizational Engagement. International Journal of Productivity and Performance Management, 71(5), pp. 1916–1934. DOI: Link
• Chawla G., Singh, T., Singh R. (2020, Dec). Operationalizing the Antecedents and Outcomes of Union Participation in the Indian Context. Journal of Indian Business Research, 12(4), pp. 481-508. DOI: 10.1108/JIBR-03-2019-0086
• Grover, A., Chawla, G. (2020). Discovery Skills and Innovative Work Behaviour – A Study of the Indian IT Workforce. SDMIMD Journal of Management, 11(1), pp. 1-21. DOI: 10.18311/sdmimd/2020/25084
• Najla, Arfaoui, Mahrane, H., Chawla, G. (2019, October). Social performance of the company: an explanation centralized on social and technological factors. EuroMed Journal of Business, 15(1), pp. 102-126. DOI: 10.1108/EMJB-03-2018-0024
• Chawla, G., Singh, T., Singh R., Agarwal, S. (2018, February). Worker Participation in Union Activities: A Conceptual Review. Personnel Review, 47(1), pp. 206-226. DOI: 10.1108/PR-09-2016-0253
• Chawla, G., Singh, T., Agarwal, S., Singh, R. (2018, Aug). Resolving an Inevitable Crisis: Whose Stake is it? Global Business Review, 19(4), pp. 1090-1109. DOI: 10.1177/0972150918773006
• Agarwal, S., Chawla, G., Singh, R. (2017, Dec). Innovations in Human Resource Practices: Measurement Development & Validation, International Journal of Innovation Science, 9(4), pp. 396-416. DOI: 10.1108/IJIS-05-2017-0046
• Singh, R., Chawla, G., Agarwal, S., Desai, A. (2017, March). Employability and Innovation: Development of a Scale. International Journal of Innovation Science, 9(1), pp. 20–37. DOI: 10.1108/IJIS-10-2016-0041
• Singh, T., Nandan, S., Chawla, G. (2015, June). HR Service Dimensions of Quality of Work Life Factors: IT Enabled Services Perspectives in India. Int. J. of Indian Culture and Business Management, 10(4), pp. 460-475. DOI: 10.1504/IJICBM.2015.069647
• Singh, T., Chawla, G. (2015). Antecedents and Consequences of Union Participation: A Review. International Journal of Advanced Management Sciences, 3(1), pp. 44-49. DOI: 10.12720/joams.3.1.44-49
• Singh, T., Chawla, G., Mishra, A. (2012). Unions and Managerial Associations in Indian Organizations: A Case Study of Selected Organizations. Journal of Organization and Human Behaviour, 1(2), pp. 9-18. Link

Edited Book:

• Chawla, G., Gupta, A. (n.d.), Edited Book titled ‘Internationalization of Higher Education: Strategic, Structural and Policy Dimensions in Business Education’, approved for publication by Palgrave MacMillan on June 6th, 2023.

Book Chapters in Edited Books:

• Chawla, G., Hofaidhllaoui, M., Kansal, H.M., Nemani, S.V., Priya, P., Shah, N.D., Jindal, S. (2021). Urban Company Partners: A Status Swivel on the Cards?. Sustainability in the Gig Economy - Perspectives, Challenges and Opportunities in Industry 4.0, Springer Nature. Accepted for Publication in April, 2021.
• Jain, P., Arushi, Chawla, G., Tandon, A. (2019). The Merit Pay Dilemma at Nearbuy.com. Proceedings of the International Conference on Management Cases, Bloomsbury Publishing.
• Singh, R., Chawla, G., Sharma, P. (2019). A Snapshot of Industrial Relations Scenario in India (Chapter 29). In Emerging Perspectives in Theory, Research & Practices in Management (pp. 293-298), Ahmedabad, Gujarat: Billberry.studio (ISBN: 978-81-937673-3-7). [Peer Reviewed]
• Agarwal, S., Chawla, G. (2018). A Theoretical Perspective on Innovative Human Resource Management. In Management Research & Innovation (pp. 407-416), New Delhi: Bharti Publications (ISBN: 978-93-86608-58-1). [Peer Reviewed]
• Singh, R., Chawla, G., Desai, A. (2017). Job Satisfaction and Teacher’s Retention: Critical Review of Indian Management Education. Management Education for Global Leadership (pp.137-157), Hershey, PA, USA: IGI Global Book Publishers (E-ISBN: 9781522510147). [Scopus Indexed and Peer Reviewed]
• Chawla, G.(2015). HR Strategies for Managing the Multi-Generational Workforce: A Conceptual Study. Advances in Management and Technology: Mapping Strengths with Opportunities (pp.196-203), New Delhi: McGraw Hill Education (ISBN: 93-392-2075-7). [Peer Reviewed]

Publication in Conference Proceedings:

• Bathla, A., Chawla, G., Bharara, V., Shokeen, S. (2023). Role of Artificial Intelligence and Machine Learning in Organization's Design Thinking: A Systematic Literature Review (pp. 381-393). Proceedings of the International Conference on Revisiting Management & Business Practices in Dynamic Era (ISBN: 978-93-95651-60-8) Kunal Books: New Delhi, India.
• Grover, A., Chawla, G. (2019). Discovery Skills and Innovative Work Behaviour – A Study of the Indian IT Workforce. Proceedings of the 8th International Conference on Managing Human Resources at the Workplace (ICMHRW) (ISBN: 978-9383302-41-3).
• Gannouni, K., Cherif, A., HOFAIDHLLAOUI, M., Chawla, G. (2019). Self-Perceived Employability and Academic Engagement in Higher Education. Proceedings of the European Academy of Management (EURAM 2019) Conference (ISSN 2466-7498, ISBN 978-2-9602195-1-7)
• Kallakuri, R., Bahuguna, P.C., Chawla, G. (2017). Riding the Oil Tides: Strategies for Oil and Gas Companies. Business Environment of Infrastructure Challenges and Way Forward (pp. 574-587). Proceedings of the International Conference on Management of Infrastructure (ISSN: 978-1-63535-614-4).
• Chawla, G., Singh, R., Agarwal, S. (2015). Determinants of Graduate Employability: Development of a Scale. Proceedings of the International Conference on Business Management & Information Systems, Bloomsbury Publishing (ISBN: 9789385436895).

Externally Funded Research Projects:

• Principal Investigator (PI) for the project titled “Internationalization of Indian Higher Education Institutions (HEIs): Identification of the Strategic, Structural and Policy Dimensions, Challenges, and Solutions for Management Institutions”, sponsored by Indian Council of Social Science Research (ICSSR), Government of India, March 2022.
• Principal Investigator (PI) for the project titled "ECGC Insurance covers and the Indian SSI Sector: A study of women-oriented units", sponsored by Export Credit Guarantee Corporation of India, Feb 2020.

Paper Presentations at Conferences:

International Conferences outside India:

• 'Design Thinking and Sustainability for business ecosystems: Reviewing the Past for Setting Future Research', 2nd International Conference on Sustainability, Entrepreneurship, Equity and Digital Strategy (SEEDS), Middlesex University, Dubai, 17-18 Dec, 2024.
• 'Design Thinking and Education: A Systematic Literature Review, Bibliometric Analysis and Text Analysis', EURAM Conference, Trinity Business School, Dublin, Ireland, June 14-16, 2023.
• ‘Challenges of a Developing Economy: Mapping Relationship between Union Participation and Worker Behavior Effectiveness’, EURAM Online, Dec 4-6, 2020.
• ‘Self-Perceived Employability and Academic Engagement in Higher Education’, EURAM Conference, ISCTE-IUL University, Lisbon, Portugal, June 26-28, 2019.
• ‘Relationship between Innovative Work Practices and Organizational Performance’, EURAM Conference, University of Iceland, Reykjavik, Iceland, June 19-22, 2018.
• ‘Determinants of Graduate Employability: Development of a Scale’, ICBMIS, National University of Singapore, Nov 17-20, 2015.
• ‘Antecedents and Consequences of Union Participation: A Review’, ICMH, Dubai, UAE, Apr 4-5, 2014.

International Conferences in India:

• ‘Design Thinking for Management Education: A Critical Review’, 9th INDAM Conference, GIM, Jan 11-13, 2024.
• ‘Internationalization of Higher Education Institutions: A Review of the Strategic, Structural, Policy Dimensions and Challenges’, 14th Annual International Research Conference, Symbiosis Institute of Management Studies, Dec 13-15, 2023.
• ‘Design Thinking & Virtual Management Training: A Systematic Literature Review’, International Conference on Revisiting Management & Business Practices in Dynamic Era, Delhi, May 26-27, 2023.
• ‘Role of Artificial Intelligence And Machine Learning In Organization’s Design Thinking’, International Conference on Revisiting Management & Business Practices in Dynamic Era, Delhi, May 26-27, 2023.
• ‘Conceptually Mapping the Antecedents of Employee Experience using Systematic Literature Review’, ICAMT-III, Online, April 20-22, 2021.
• ‘The Merit Pay Dilemma at Nearbuy.com’, ICMC, BIMTECH, Noida, Dec 5-6, 2019.
• ‘A Snapshot of Industrial Relations Scenario in India’, GLSU-ATRPM 2019, GLS University, Ahmedabad, Feb 23, 2019.
• ‘A Theoretical Perspective on Innovative Human Resource Management’, ICBITSS, Gautam Buddha University, June 1-2, 2018.
• ‘Riding the Oil Tides - Strategies for the Oil & Gas Companies’, ICMI, UPES, Dehradun, Feb 9-10, 2017.
• ‘Conflict Resolution Strategies: A Case Study of Maruti Suzuki India Ltd.’, 4th Biennial IAM Conference, IIM-L Noida, Dec 11-13, 2015.
• ‘HR Strategies for Managing the Multi-Generational Workforce: A Conceptual Study’, SMS, MNNIT Allahabad, Jan 29-31, 2015.

National Level Conferences:

• ‘Systematic Literature Review of Employee Experience: Conceptualization of a Theoretical Model’, 10th National HR Conference, XLRI Jamshedpur, Feb 20-21, 2021.
• ‘Urban Clap Partners: A Status Swivel on the Cards?’, National Conference on Innovations and Futuristic Practices in Business and Management (IFPBM), University of Allahabad, Feb 08-09, 2020.
• ‘A Study of Teaching Approaches of Commerce Teachers in Ahmedabad’, NAAC Sponsored National Level Conference, Gujarat Law Society, Apr 12-13, 2016.
• ‘Ethics in HRM’, HR Summit on Managing Human Capital, Sam Higginbottom Institute of Agriculture, Mar 12, 2010.
• Attended National Conference on Managing Unorganized Sector in India, DHSS, MNNIT Allahabad, Dec 19-20, 2014.

Membership of Professional Bodies

• Member, Indian Academy of Management (INDAM), valid until 02 Jan, 2025
• Regular Member (since 2018), European Academy of Management (EURAM)
• Regular Member (since 2020), National Human Resource Development Network (NHRDN)
• Life Member (since 2016), Indian Society for Training and Development (ISTD) Allahabad, Chapter
• Associate Member (since 2017), International Association of Innovation Professionals (IAOIP)

External - Examination Paper Setting and Answer Sheet Evaluation

• Human Resource Management (MBA 302), December-2018 Examinations of MBA students of National Institute of Food Technology Entrepreneurship and Management (under Ministry of Food Processing Industries, Government of India), Sonepat, Haryana, India.

Invitations / Lectures / MDP Conducted

• Conducted MDP on "Cross-Cultural Communication" Online for 25 Officers (Senior to Middle Level) of HPCL, March 13, 2024.
• Delivered 2-credit course on HRM in “Certificate Course in Business Management (HR & Finance)” for Armed Forces Personnel, at IIFT, second term (Dec 2023 – Feb 2024).
• Delivered 2-credit course on HRM in “Certificate Course in Business Management (HR & Finance)” for Armed Forces Personnel, at IIFT, second term (May – July, 2023).
• Conducted MDP on "Cross-Cultural Communication" Online for 57 Officers (Senior to Middle Level) of HPCL, March 13, 2021.
• Member, Organizing Committee, International Conference on “Advances in Management and Technological Innovations Impacting Industry - Online”, March 19-21, 2021, School of Management Studies, MNNIT Allahabad, Prayagraj.
• Session Chair, ‘Human Resource Management General (1)’ (ST09_01 - Human Resource Management), European Academy of Management 2020, online, Dec 5, 2020, 9.45 – 11.15 am.
• Conducted 3-Day International Faculty Development Program as Resource Person on "Academic Writing in Quality Journals", Sep 29 – Oct 1, 2020, Department of Management Studies, University of Madras, Chennai.
• Conducted 2-Day International Faculty Development Program as Resource Person on "Academic Writing in Quality Journals", Aug 18-19, 2020, Department of Management Studies, University of Madras, Chennai.
• Conducted MDP on "Cross-Cultural Communication" for Officers of TVS Motors, Bangalore, TVS Institute for Quality and Leadership Campus, Aug 22-23, 2019.
• Delivered Lecture on "HR in International Business" to Ph.D. scholars, Department of Commerce and Business Administration, University of Allahabad, Prayagraj, Aug 13, 2019.
• Invited Member - General Assembly of the European Academy of Management 2019, ISCTE-IUL University, Lisbon, Portugal, June 26-27, 2019.