• 1988-90 — Masters in Rural Management from Institute of Rural Management, Anand (IRMA), Gujarat, India
• 2005-2008 — PhD from JMI Central University, Delhi, India: E-Learning for Corporate Training in India
• 2007 — Managing Global Governance (MGG) from German Development Institute, Bonn (DIE) and Inwent

Technology and Innovation Management,  IT Governance, Online Commerce and Data Science.

Total Experience : 35+ years

With Indian Institute of Foreign Trade, Delhi since 2001.  Heading Centre for International Trade in Technology(CITT) since 2013. More than  35 years of experience in corporate and academics , played a prominent role in marketing of rural produce and processed products in terminal markets and productivity enhancement program of Mother Dairy F & V Project, Delhi, a unit of National Dairy Development Board, India(NDDB). Rolled out first online management degree program initiative of Indira Gandhi National Open University, India (IGNOU) and initiated online learning extension for IIFT programs across the country. Worked on ICT policy issues pertaining to education sector in developing countries at UNESCO, Paris in 2007 as a visiting scholar. Policy research and consultancy  in the domains of technology, textiles, organisational transformation and  trade facilitation.
 

Sponsored Research Projects

• “Exploratory study on linkages between technology and trade” sponsored by Department of Science and Technology, 2017 – Co-Investigator
• “Emerging and Contemporary R&D and Innovation Indicators in National S&T System and Policy Implications – A Comprehensive Study” sponsored by Department of Science and Technology, 2015–2017. Deliverable: Performance evaluation system/measure for National R&D system/activities; a comprehensive model for assessment of scientific innovation activities. Co-Principal Investigator
• “Study of Coir Fibre Scarcity” sponsored by Coir Board, Cochin. Deliverable: Estimation of potential for production of coir fibre in India; optimum utilization of coconut husk for coir industry with State/UT-wise breakup; annual production of coir fibre in India. 2016–17 – Co-Investigator
• “Study of Cluster Sustainability in Handicraft Sector under AHVY Scheme” sponsored by Handicrafts Department, Ministry of Textiles, Govt. of India. Deliverable: 250 Cluster Reports, 1 comprehensive report, Sustainability index of 275 handicraft clusters covering 75,000+ artisans across India. Developed validated instrument with effective parameters to assess socio-economic health of beneficiaries within Self Help Groups. 2011–2013 – Project Head
• “Study of Coir Products Market Potential in European Countries” sponsored by Coir Board India. Deliverable: Assessment of market size, characteristics, trends, development and changes. 2008–09 – Co-Investigator

Consultancy Projects

• Assisting DGS&D in its Digital Transformation to Government E-Marketplace (GeM) sponsored by DGS&D, Ministry of Commerce, 2016–2017
• Developed EDI Manual for FICCI through (n) Node Solutions (Unit of GNFC), Govt. of Gujarat
• Technical Consultant, 2013 – Development of comprehensive web-based process-aligned database of import policies for exporters of SAARC countries, sponsored by Ministry of Commerce, 2012–2013
• Handicraft Portal of DCH Handicrafts – Showcased Indian handicraft products, development processes, and product developers. First large-scale initiative by Ministry of Textiles to use an online platform to promote Indian handicrafts and artisans. Launched at the International Trade Fair, Pragati Maidan, New Delhi, October 2004

Books

• Information Technology for Management (12th  edition) Indian adaptation    Turban, Volonino Wood Wali Wiley India

• Data Mining for Business Analytics, An Indian Adaptation: Concepts, Techniques, and Applications in R,   Shmueli, Bruce, Yahav, Patel, Lichtendahl  Wali Wiley India

• Data Mining and Predictive Analytics, 2ed, Wiley India Adaptation | Daniel T. Larose, Chantal D. Larose, Wali  Wiley India

• Data Mining for Business Analytics, An Indian Adaptation: Concepts, Techniques, and Applications in Python  Galit Shmueli, Peter C. Bruce, Peter Gedeck, Nitin R. Patel  Wali Wiley India

Chapters in Books

• “Data Management, Sharing and Services: Issues of Attitude Towards Data Citation and Role of Data Stakeholders” (Chapter 21) in Data Management, Sharing and Services (in production, forthcoming). Publisher: Springer
• “E-Business Application in International Business – Opportunities and Challenges” UNIT-18 for Course on International Business for Management Discipline, IGNOU (2010)
• “Operating in a Borderless World – Evolving Issues (Double Taxation, Transfer Pricing, IPR, Technology Transfer, Knowledge Management)” UNIT-19 for Course on International Business for Management Discipline, IGNOU (2010)

Journal Publications

• "Utilization and factors of non-utilization of export incentives: a cross sectional empirical study of Indian exporters." Journal of Asia Business Studies (just-accepted, 2017) (Co-Authored)
• “Competency Development in Technology Management for Enhancing Competitiveness” AIMA Journal of Management and Research, November 2017, Vol. 11, Issue 4
• "Six Decades of Indian Auto Component Industry: Perspectives, Problems and Prospects" Global Journal of Engineering Research and Technology (GJERT), Vol. 7, No. 1, Jan–Jun 2017 (Co-Authored)
• "Perceived significance of information security governance to predict the information security service quality in software service industry: An empirical analysis." Information Management & Computer Security, Vol. 22, No. 1 (2014), reprinted 2017 (Emerald) (Co-Authored)
• “An empirical analysis of perceived significance of information security service quality to predict the organisational performance in software service industry” CSI Transactions on ICT, July 2013 (Springer), reprinted 2017 (Co-Authored)
• “Online Higher Education in an Advanced Emerging Economy: Issues and Challenges” Journal of International Education and Business, Vol. 1, No. 2, pp. 47–64, 2010 (Co-Authored)
• "Management Lessons from Indian Epics in Context to Theory Z" Journal of Human Values, Vol. 16, No. 1 (2010): pp. 57–70 (Sage Publications) (Co-Authored)
• "Retailers’ Behaviour towards Salience of Mature Product Brands – An Empirical Study on a Major Cola Brand in a Developing Economy" IIMS Journal of Management Science, Vol. 2, Jul–Dec 2010 (Co-Authored)

Case Studies

• “Technology Management – A Driver of Competitiveness: A Case Study of RANE TRW Steering Systems, Chennai” International Journal of Economics and Management Strategy (JEMS), Vol. 5, No. 1 (2015), pp. 16–39, 2017 (Co-Authored)
• “Role of Technology Management Practices in Enhancing Competitiveness – A Case Study of Lucas-TVS, Chennai” Global Journal of Engineering Research and Technology, Vol. 5, No. 1 (2015), pp. 60–89, 2017 (Co-Authored)

Book Reviews

• “Technology, Innovations and Economic Development — Essays in Honour of Robert E. Evenson” by Lakhwinder Singh, KJ Joseph and Daniel KN Johnson (eds), Foreign Trade Review, Vol. 51, No. 3, pp. 266–270, 2015 (SAGE Publications)
• “E-Commerce – The Asian Manager’s Handbook” by Dr. Rajesh Chakrabarti and Dr. Vikas Kardile Global Business Review, IMI, Vol. 3, No. 2, Jul–Dec 2002
• “Marketing Management” by Ranjan Saxena Indian Journal of Commerce, Indian Commerce Association, 1999

Conferences / Proceedings

• “Emerging and Contemporary R&D and Innovation indicators in National S&T System and Policy Implications: Key Findings” Innovation for Sustainable Development: Perspectives, Policies and Practices in South Asia, 4th Indialics Conference organised by JNU Delhi, 1st–5th November 2017 (Co-Authored)
• “R&D and Innovation indicators in Indian S&T system – A National Framework Approach” in OECD Blue Sky III Forum, Ghent, Belgium, 19–21 September 2016 (Co-Authored)
• “Open Innovation in ICT Services for Quadruple Helix Model: The Cloud Proposition” ICC’16 Proceedings of the International Conference on Internet of Things and Cloud Computing, Article No. 33, Cambridge, United Kingdom — March 22–23, 2016 (Co-Authored)
• “Socially Responsible Consumption Behaviour Scale – An Empirical Realignment for Indian Consumers” Global Summit on Corporate Social Responsibility 2015, New Delhi, India, 15th–16th May 2015 (Co-Authored)
• “The Relationship between Perception and Utilization of Export Incentive Schemes among Indian Exporters” Conference Proceedings of Global Interdisciplinary Business Economics Advancement Conference, Florida, USA, pp. 149–162, May 15–18, 2014 (Co-Authored)
• “Information Security Practices Followed in the Indian Software Services Industry – An Exploratory Study” EWI-IEEE Second Worldwide Cybersecurity Summit, London, 1–2 June 2011 (Published in IEEE Explore, Issue Date: 8-8-2011) (Co-Authored)
• “Strategic IT Training Framework for Mid-Size Manufacturing Enterprises” International Conference on Indian Mid-Size Manufacturing Enterprises: Opportunities and Challenges in a Global Economy organised by Management Development Institute, Gurgaon, India, 19–20 Feb 2004 (Co-Authored)
• “E-Learning in India: Experiences, Issues & Challenges” The Third International Conference on Electronic Business organised by National University of Singapore, 9–13 Dec 2003 (Co-Authored)
• “IT initiatives and e-Learning for SMEs in India” International Conference on e-Readiness of SMEs in India, UK and China, Indian Institute of Foreign Trade, Delhi, 8–16 October 2003 (Co-Authored)

Articles, Cases in Newspapers & Magazines

• Case Analysis of “University of Phoenix Online” published in CASEFOLIO, ICFAI Press, ICFAI University, Hyderabad, India, January 2005
• Case analysis “Making the UK Prison system meet demands of easy flow of information” published in The Financial Express, Delhi, India, 18 February 2006
• Case “Out of the box solution saves the day for the telecom vendor” published in The Financial Express, Delhi, India, 18 March 2006
• Case analysis “A Flexible Cost Effective Solution is an Advantage” published in The Financial Express, Delhi, India, 8 April 2006
• Case “Using IT to guarantee smooth functioning of Retail Supply Chain” published in The Financial Express, Delhi, India, 15 April 2006
• Case “Organise oneself to capitalize on creative outsourcing opportunities” published in The Financial Express, Delhi, India, 6 May 2006
• Case “Quick refluxes in a wired airport helps retrieve lost baggage” published in The Financial Express, Delhi, India, 3 June 2006
• Case “E-Learning is a good employee training model” published in The Financial Express, Delhi, India, 24 June 2006
• Case “Using IT to maximize productivity” published in The Financial Express, Delhi, India, 22 July 2006
• Case “An outstanding outsourcing model” published in The Financial Express, Delhi, India, 12 August 2006
• Case “A Step in Right Direction” published in The Financial Express, Delhi, India, 9 September 2006
• Case “In Search of Organisational Excellence” published in The Financial Express, Delhi, India, 23 September 2006
• Case “Accommodating Transition” published in The Financial Express, Delhi, India, 21 October 2006
• Case “Performing better with business analytics” published in The Financial Express, Delhi, India, 11 November 2006
• Case “Betting it Right” published in The Financial Express, Delhi, India, 16 December 2006
• Case study “More checkpoints for drug discovery” published in The Financial Express, Delhi, India, 13 January 2007
• Case study “Undercutting prices unhealthy for retail” published in The Financial Express, Delhi, India, 27 January 2007
• Case study “Rising above the turf wars” published in The Financial Express, Delhi, India, 31 March 2007
• Case analysis “Developing analytical capabilities a must” published in The Financial Express, Delhi, India, 14 April 2007
• Case analysis “Implement IT Services Management” published in The Financial Express, Delhi, India, 28 April 2007

Workshops / Training

• Workshop on "Emerging and Contemporary R&D and Innovation Indicators in National S&T System and Policy Implications" at IIFT, 10 October 2017
• Workshop on Innovation for Pipelines Division of Indian Oil, HO Noida, 13 February 2017
• Workshop on "Emerging and Contemporary R&D and Innovation Indicators in National S&T System and Policy Implications" at IIFT, 1 July 2016
• Workshop on "Emerging and Contemporary R&D and Innovation Indicators in National S&T System and Policy Implications" at IIFT, 20 January 2016
• Workshop on Problem Solving Statistical Techniques using SPSS 22.0, JNU, 9 May 2014
• Advance Research Methodology and Data Analytical Tools, FDP at Jaipuria Institute of Management, Ghaziabad, 11 July 2013
• “SCWEC Marketing Strategies for Trade Fairs” for women entrepreneurs of SAARC, sponsored by GIZ Germany (Project CHANCE), Delhi, 8–9 November 2011
• “How to Scale and Sustain Networks” for women entrepreneurs of SAARC, sponsored by GIZ Germany (Project CHANCE), Delhi, 27 November 2012
• “Research Methodology and Data Analytical Tools” FDP at Jaipuria Institute of Management, Ghaziabad, 18–21 December 2012
• “Research Methodology” organised by IGNOU in collaboration with SPSS South Asia Pvt. Ltd., 12–14 September 2012
• “CSR Guidelines for Public Sector Enterprises” at IIFT, facilitated by Department of Public Enterprises, 2011–2012
• “Marketing of Scientific Innovation and R&D in International Markets” for Scientists and Technocrats, IIFT Delhi, 2011
• “Research Methods using SPSS” FDP at Delhi Institute of Advanced Studies, 9–10 May 2011
• “Resources of Research and Data Gathering Techniques” Workshop on Research Methodology, Parul Institute of Management, Vadodara, 23–24 March 2010
• “Project Management of Disaster and Recovery Projects” Workshop for Officers of UNAMA, IIFT Delhi, 9 August – 9 September 2005
• “Managing Processes with Six Sigma Approach” open executive programme, IIFT, 2006

Invited Lectures, Discussions & Policy Engagement

• "Issues in Procurement of Equipment and Way Forward" at National Scientific Research Infrastructure Policy Workshop, DST & ASCI Hyderabad, Delhi, 9–10 February 2017
• Working Group on Logistics Issues for drafting New Capital Goods Policy, assigned to CII by Government of India, 2016
• Indo-Russian Dialogue on Integration of Education, Scientific and Technical Activities, Russian Embassy, 11 July 2016
• Panelist on National Channel ET Now – “Impact of E-Commerce on MSME Sector” | Leaders of Tomorrow Ep. 4, 18 February 2016
• High-Level Roundtable Discussions on Horizon Energy Technologies, Technology Partnerships & National Energy Policy, Council on Energy, Environment and Water (CEEW) & Niti Aayog, October 2015
• 24th Session of UNCEFACT Forum, UNECE with DEITY India, New Delhi, 27–31 October 2014
• Stakeholder Discussions for Big Data Policy under dASTRA Programme of DST, 2015–2016
• Panel Discussion "Data – Management, Sharing and Services: Current & Future Role of Data Stakeholders" at India Data Citation Workshop, INSA, New Delhi, 5–6 November 2015
• Judge, FIIB-Walton College Case Challenge, Fortune Institute of Management, 16 May 2015
• Evaluation & Impact Assessment of CSR Programs for ACC, 9 January 2015
• Lecture on Best Sales Practices for Channel Partners of Indian Oil, IIM Rohtak, 9 June 2016
• “E-commerce Led Export: Challenges and Opportunities” organised by EPCH, Rajiv Gandhi Bhawan, New Delhi, 4 July 2015
• Train the Trainer Program on Establishment of Export Facilitation Desk, O/o DC(Handicrafts), New Delhi, 17–18 June 2015
• “How to Safeguard your Business from Cybercrime” at Export Promotion Council of India Conference, 11 January 2014
• Conference: SMEs Development, Entrepreneurship and Economic Growth, BVMR New Delhi, 3 February 2013
• Lecture "Competitiveness of Indian Manufacturing Exports to USA" for Faridabad Chamber of Commerce and Industry, 2012
• “Measuring and Enhancing Word of Mouth on Social Media”, PHD House, New Delhi, 13 June 2012
• “E-Commerce Led Exports – Challenges & Opportunities” at Indian Handicrafts & Gifts Fair (Autumn), India Expo Centre, Greater Noida, 2012
• “Applications of Advanced Computing Technologies: Emerging Research Trends”, Staff Development Programme, AIACTE&R, Delhi, 18–29 July 2011
• Session on Modelling Techniques, Deployment in Data Mining Workshop, AIMA, New Delhi, 28 April 2011
• Lecture on Data Mining, GGS Indraprastha University, Delhi, 5 March 2011
• Africa Capacity Building "IT Application in International Business", IIFT New Delhi, 17 December 2010
• “Education and ICT Policy Making – Issues and Responses”, Information Society Division, UNESCO Paris, November 2007
• “Potential of E-Commerce in Supply Chain Management and Process Analysis Issues in India”, Supply Chain Management Group, UN/ECFACT, 2–6 October 2006
• “Online Learning in Local Context – eLearning and Staff Development” inputs for new policy on open and distance education, IGNOU-British Council Global Roundtable, 22 October 2003

Select Past Engagements at IIFT

• Chairperson, Retail, E_Commerce, E-Payment Services Sectional Committee, SSD 11, Bureau of Indian Standards(BIS) 23-25
• Member, Board of Directors, National Centre for Trade Information (NCTI), Government of India. 2013-17
• Member Secretary, Sectoral Innovation Council 2013-15 – Department of Commerce, Government of India.
• Lead, Information Crisis Management Plan
• Chairman Admissions 2008-9 – Oversee entire process of candidate selection and student admission process across various programmes offered by IIFT at Delhi and Kolkata
• Project Lead for online initiative of IIFT, designed and launched in 2003.
• Member, Academy of Management, US
• Review Member, IIMS Journal of Management Science
• Member, Board of Studies, Central University Haryana
• Member, Board of Studies, IUU, Dehradun
• Life Member, Indian Journal of Commerce